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Free Delivery / Delivery Charges

FFX offer free delivery on orders to most UK addresses (offshore and highland postcodes may have additional surcharges applied automatically when ordering*).

When you order goods from our website any cost of delivery will be calculated automatically for you. Cost of delivery is calculated using weight, value, your location and delivery method required to get your goods to you quickly, safely and accurately.

Some bulky/multi-parcel orders may incur a delivery surcharge, such as pallet deliveries. Please call us for a quotation for any extra costs, if any. If a surcharge is required we will contact you after you have placed your order via phone or email.

Delivery charges to specified EU countries will be calculated automatically before checkout, depending on the country of delivery, ETAs and delivery costs will vary, please see below grid where we ship to.

Austria
Belgium
Bulgaria
Croatia
Czech Rep.
Denmark
Estonia
Finland
France (except Reunion Island)
Germany
_
Hungary
Iceland
Ireland (Rep.)
Italian Islands
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madeira
Netherlands
Poland
Portugal
Romania
Serbia
Slovakia
Slovenia
Spain (except Canary Islands)
Sweden

* Due to charges levied by our delivery agents, the following postal codes may have additional surcharges applied automatically when ordering. All postal charges are shown prior to completing checkout. Deliveries lead times will also be extended by an additional day.

Postal Area Postal Sector
AB 36-38, 55-56
BT ALL
FK 17-21
GY ALL
HS 1-9
Postal Area Postal Sector
IM ALL
IV 1-56, 63
JE ALL
KA 27-28
KW 1-17
Postal Area Postal Sector
PA 20-49, 60-78
PH 19-26, 30-44, 49-50
TR 21
ZE 1-3

Delivery Options

Your delivery method is chosen based on the value, weight and size of your total order. Orders will be shipped via Royal Mail first class services, or tracked, or courier (DPD). On small, low weight orders you may have the option of upgrading to a courier delivery at a charge of £4.99.

Delivery Timing

All goods are shipped on a next day delivery service (next day delivery is defined as the next working day and may be delivered up to 7pm. ie, Friday orders will be delivered on Monday).

In most cases, where products are in stock, orders received prior to 8pm will be shipped the same day. Where stock is held at our suppliers shipping may take an extra few days.

All customers should read the expected delivery times on the respective product page of our website and als…call Customer Services on 01303 852692. After receiving contact from you we will start an internal investigation with the courier which can take between 3-5 working days. Once the investigation is complete FFX will be in a position to provide you with an update. Failure to notify FFX within this timeframe may prevent an investigation from taking place with no final resolution being offered. Therefore, any goods purchased will be non-recoverable / non-refundable and will not be re-despatched.