Many of the answers to questions which are commonly asked to us, can be found within our FAQ, Warranty or Returns pages:
If you are still unable to find the answer to a question you have or would like to give us some feedback,
we’d be delighted to hear from you.
To contact us by email, please fill in the following form. So that we can deal with your enquiry effectively and efficiently,
please ensure you choose the correct subject heading relevant to your contact with us.
If you would prefer to call us you can contact us on
Or send us a text on
Our offices are open:
Monday-Thursday: 07:00 – 20:30
Friday: 07:30 - 20:30
Saturday: 07:00 – 17:00
Sunday: 09:00 - 17:00
Alternatively, if you would prefer to write to us our address is:
FFX Head Office,
Lympne Industrial Estate,